Shipping & Returns

1. Shipping

• Most personalized orders are produced within 3–5 business days. Once ready, you’ll receive a tracking number by email so you can follow your delivery all the way to your door. Standard delivery time is 5–8 business days.

•  If delivery delays occur (and we have not informed you of an extended delivery time), please contact us at contact@hikecomfort.com.

• Please note that delays caused by the postal service may occur during periods of high demand. We kindly ask for your understanding, as this is beyond our control.

• Free shipping on all orders

2. Right to Cancel

When purchasing items from our website, you have a 30-day right to cancel your order, starting from the day you receive your product.

2.1 How to use your right to cancel:

• You must notify us that you wish to cancel. Please send your message to contact@hikecomfort.com. Your message must clearly include your name, address, email address, order number, and which items you wish to return.

•  You should return the products immediately, and no later than 30 days after notifying us of your cancellation.

• You are responsible for the return shipping, delivery, and condition of the products during return. For this reason, items should be well packaged and preferably returned in the original packaging.

• We reserve the right to deduct an amount from your refund corresponding to any reduction in value caused by use or damage to the product.

•  For more information on your legal right to cancel, please see [here]